As a general rule we try to keep personal information about you and your business to a minimum, only storing what is necessary for the system to function. This is why most data fields in the system are optional.
When signing up as a manager for your free trial we only require your email address and a password.
Other than data entered by managers and staff, Findmyshift also stores support emails, access logs and error logs. This helps us ensure the site is operating as expected. Detailed access logs which include the IP address of the user may be kept for up to a week before being removed.
All payments are processed by third party payment providers and no credit card details are stored or handled by Findmyshift.
Findmyshift will only ever use your data for generating the rota and reports that you and your staff request.
We don’t share, sell or export your data to any third party that is not directly involved in the delivery of our services. Findmyshift does not use your personal data for marketing or business development and will only contact you for administrative or operational purposes associated with your subscription.
Unless troubleshooting a problem with your account, Findmyshift staff will only ever access your data when authorised by you to do so.
Findmyshift's servers reside in a secure, world class data centre, firewalled and protected by a number of physical security layers.
For disaster recovery scenarios (power outages, network failures etc), customer data is routinely backed up, encrypted and replicated to a collection of secure off-site locations.
When data is stored in Findmyshift, all personal or identifiable information is encrypted, while all passwords are salted and hashed for maximum security.
Findmyshift is also registered with the UK Information Commissioner’s Office (Reg. No. Z3140758) and is fully compliant with the UK’s Data Protection Act, which is in line with most international information protection laws and regulations.
If you signed up for the free one month trial and haven’t signed up as a customer, your rota and all data entered will be deleted from our servers after 90 days of inactivity, so no action is required from you.
If you’re an existing customer and are thinking of leaving us, please get in touch to discuss any concerns you might have about leaving your data within Findmyshift.
Yes, and like most websites, cookies are integral to its operation. In particular, cookies are used to remember your log-in details and to keep your session active whilst using the site. In addition, cookies are also used to remember certain computer and user specific settings. Findmyshift also uses Google Analytics which needs to store a number of cookies to operate correctly.
If you want to know more about how and why cookies are used on websites, please visit this Wikipedia entry or get in touch with the team.
If you have a specific question about how we protect your data then please get in touch.