When staff can't see all of their rotas it may be that they haven't been added correctly. To correctly add staff across multiple teams so they can log in with one account, staff names and email addresses should be identical so the system can link them together.

If staff names and email addresses match on each of the teams and staff are still having trouble, their passwords may be different in the different accounts. When passwords are out of sync, the quickest solution is for a staff member to reset their password. This will assign a new password to all accounts that match their email address (on all teams), linking them together in the process.

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